Deluxe77 Terms & Conditions – A Complete Guide for All Malaysia Members

Using the Deluxe77 platform — whether through the official website, mobile app, or any other interface we provide — means you have read, understood, and agreed to fully comply with these Terms & Conditions. This acceptance is effective from the moment you first access or use any Deluxe77 service.

These Terms should be read together with Deluxe77's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and our platform. Together, these three documents constitute the complete agreement governing the relationship between members and Deluxe77.

To be eligible to register as a Deluxe77 member, you must meet all of the following criteria without exception:

• At least 18 years at the time of registration and throughout the period of platform use.
• Is an individual with full legal capacity to enter into this binding agreement.
• Not currently on a self-exclusion list or enrolled in an active gambling management programme.
• Not acting as a representative or agent on behalf of any other person in matters relating to Deluxe77.
• Not to use Deluxe77 services for money laundering or any other illegal activity.

Deluxe77 reserves the right to request proof of identity and age at any time, including copies of your national ID, passport, or other supporting documents. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

During the Deluxe77 account registration process, you are required to provide accurate, complete, and current information. This includes your full name as per your identity card, an active Malaysian phone number, a valid email address, and your correct date of birth. Providing false or misleading information during registration constitutes a serious breach of these terms.

Each individual is only permitted to hold one Deluxe77 account only. Holding multiple accounts — even if registered under different details — is strictly prohibited. Deluxe77 employs advanced detection technology capable of identifying duplicate accounts through similarities in personal information, IP addresses, devices, and usage patterns. All accounts identified as duplicates will be closed, and any remaining balances and bonuses will be forfeited.

• You are solely responsible for keeping your password and login credentials confidential.
• Do not share your account credentials with anyone, including family members or friends.
• Notify Deluxe77 immediately if you suspect your account has been accessed without your authorisation.
• Update your personal information if any details change by contacting customer support.

Deluxe77 reserves the right to close, suspend, or restrict any member's account on reasonable grounds, including suspected fraud, failure to comply with these terms, or at the member's own request. Members will be informed of any account closure decision via their registered email address.

Deluxe77 only accepts deposits in Malaysian Ringgit (MYR). Accepted payment methods are limited to Malaysian local options only: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX via Maybank2u or CIMB Clicks. All other payment methods will not be accepted or processed.

All deposits must be made using a payment method registered under the same name as your Deluxe77 account. Deposits from third-party accounts will not be accepted and will be returned, minus any applicable processing fees. Deluxe77 is not responsible for any delays caused by payment service providers.

Deluxe77 members may request a withdrawal at any time, subject to the following conditions. The minimum withdrawal amount is RM50 per transaction. All withdrawal requests are processed by the Deluxe77 finance team within 24 business hours from the date the request is received.

• Withdrawals are only permitted to the same account registered under the member's name at Deluxe77.
• Withdrawals of winnings involving a bonus can only be processed once the rollover requirements have been fully met.
• Identity verification may be required for first-time withdrawal requests or those exceeding a specified limit.
• Deluxe77 reserves the right to hold withdrawals for up to 7 business days for security review purposes where necessary.
• In the event of suspected fraud, withdrawals may be frozen pending the outcome of an investigation.

Your original deposit funds (excluding bonuses) may be withdrawn at any time with no rollover requirements. However, if you choose to withdraw before fulfilling the bonus rollover conditions, the bonus and any winnings derived from it will be automatically forfeited. Only your original deposit amount will be processed for withdrawal in such cases.

Deluxe77 offers a range of bonuses and promotions for members, including a Welcome Bonus of up to RM1,000, weekly cashback, reload bonuses, and special promotions for Malaysian festivities. All bonuses are subject to the specific conditions stated at the time of the offer, as well as the general terms set out in this section.

Rollover requirements are calculated based on the bonus amount received only, not the deposit amount. For example, if you receive a bonus of RM200 with a 30x rollover requirement, you must wager a total of RM6,000 before winnings from that bonus can be withdrawn. Rollover requirements vary by bonus type: Sports Betting (20x), Live Casino (25x), slots (30x), and poker (35x).

• Each member is entitled to claim one Welcome Bonus upon their first registration only.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Deluxe77 reserves the right to withdraw, cancel, or modify the terms of any bonus with prior notice.
• The bonus usage period is 30 days from the date the bonus is credited, after which the bonus will expire automatically.
• Bonus abuse — including the use of multiple accounts to claim the same bonus — will result in the cancellation of all bonuses and possible account closure.
• Wagers on certain games may not count in full towards rollover requirements. Please check the specific terms for each bonus offer.

All casino games at Deluxe77 — including slots, Live Casino, roulette, Poker, baccarat, blackjack, and sic bo — are conducted in accordance with internationally recognised industry-standard rules. The outcome of each round or hand in a casino game is final and cannot be disputed unless there is clear and demonstrable evidence of a technical failure.

Live dealer games at Deluxe77 use real physical casino hardware and equipment, operated by trained dealers in a regulated studio environment. Every round is recorded and can be reviewed by our verification team if needed to resolve any disputes.

• The use of any automated software, bots, or third-party tools during gameplay is strictly prohibited.
• Any attempt to exploit technical vulnerabilities in games or the platform will result in immediate account closure.
• Betting limits for each game are set by Deluxe77 and are subject to change without prior notice.
• In the event of a technical disruption during gameplay, Deluxe77 will refund any affected bets to the member's account within 24 hours.

The Deluxe77 Sports Betting platform covers more than 30 sports, including the Malaysia Super League, EPL, BWF badminton, MPL esports, tennis, basketball, and more. All displayed odds are updated in real time and are subject to change until the market closes.

Bets that have been confirmed and accepted by the Deluxe77 system are final and cannot be cancelled by the member. Deluxe77 reserves the right to void bets under the following circumstances:

• Odds displayed are the result of a significant technical error and differ materially from actual market odds.
• The match or event wagered on is cancelled, postponed, or not completed within the stipulated timeframe.
• There is evidence of match-fixing or result manipulation, as confirmed by the relevant sporting authority.
• Bets placed after the outcome of an event is already known (late betting) due to a system failure.

For in-play betting, outcomes are determined based on official results announced by the event organiser or a recognised sporting authority. In the event of a dispute, Deluxe77 will refer to recognised official sources, and Deluxe77's decision shall be final.

Deluxe77 is committed to providing a safe, fair, and enjoyable gaming environment for all members. As such, all members are required to conduct themselves in a responsible and respectful manner while using this platform. The following behaviour is strictly prohibited and may result in disciplinary action, including account closure:

• Use of abusive, threatening, or offensive language towards support staff or other members at the live tables.
• Any attempt to cheat, manipulate, or exploit vulnerabilities within the Deluxe77 system.
• Colluding with other members to gain an unfair advantage in gameplay.
• Use of unauthorised third-party software, automated bots, or assistive tools.
• Claiming winnings or bonus credits under false pretences.
• Sharing account login credentials with another party for shared use.

Deluxe77 encourages all members to report any suspicious or unethical behaviour they observe to our support team. All reports received will be investigated confidentially, and appropriate action will be taken based on the findings.

Deluxe77 takes the protection of members' personal data seriously. All information collected during registration and platform use is processed in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and Deluxe77's applicable Privacy Policy. By accepting these Terms & Conditions, you also consent to the processing of your data as described in our Privacy Policy.

• Your personal information is used solely for account management, transaction processing, and compliance with legal requirements.
• Deluxe77 does not sell or share members' personal data with third parties without the member's written consent, except where required by law.
• You have the right to access, correct, or request the deletion of your personal data by contacting our support team.
• All data is stored on servers protected with 256-bit SSL encryption and strict access controls.

For full details on how Deluxe77 collects, uses, and protects your data, please read Privacy Policy available on this website.

Deluxe77 provides its platform on an "as-is" basis and makes no guarantee that the service will be available at all times without interruption, free from errors, or fully suited to your specific needs. That said, we are committed to maintaining a high standard of service and will make every effort to resolve any technical issues promptly.

• Deluxe77 is not liable for any financial losses incurred by members as a result of betting or gaming activity on this platform.
• Deluxe77 is not liable for any service disruptions caused by factors beyond our control, including internet failures, member device issues, or third-party infrastructure outages.
• In the event of a technical disruption caused by Deluxe77, our maximum liability is limited to refunding the affected bets only.
• Deluxe77 is not liable for any unlawful actions or use of our services in violation of the laws applicable in a member's region of residence.

Deluxe77 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any significant changes via a notice posted on the website or to their registered email address at least 14 days before the changes take effect, except in urgent circumstances that require immediate action.

Continued use of the Deluxe77 platform after any amended terms take effect will be considered your acceptance of those changes. If you do not agree with the amendments, please stop using the platform and contact customer support for assistance with account closure.

These Terms & Conditions are governed by applicable law, and any dispute arising from or in connection with this agreement shall first be resolved through negotiation between the relevant parties. Should negotiations fail, the dispute will be referred to the relevant arbitration authority.